Thank you for choosing Paris Disney Prime Transfer for your private airport shuttle service. Please carefully review our refund policy below:
1. Cancellation and Refund
Reservation can be canceled only before 24 hours before the transfer date. After booking cancellation, the refund process will be initiated within 7 days. The bank will process the refund after that. You’ll receive the refund within 30 days after the bank receives the refund request.
The 10% transaction processing charge will not be refunded under any circumstance.
2. Refund Exceptions
Refunds are not provided for services already commenced. Any additional costs incurred due to changes in the transfer details requested by the customer will not be refunded.
3. No-Show Policy
Customers who fail to appear for their scheduled transfer without prior cancellation will be considered a “no-show” and are not eligible for a refund.
4. Currency of Refund
Refunds will be issued in the same currency and method used for the original payment.
5. Refund Process
Refund Process: Refund requests must be submitted in writing via email to info@parisdisneyprimetransfer.com. Include the reservation details and reason for cancellation. The refund process will be initiated within 7 business days.
Note: Paris Disney Prime Transfer Paris reserves the right to amend this refund policy with prior notice. It is the responsibility of the customer to review the policy periodically for any changes.
